quality service
Quality of Service
JCB Machines are designed to work in the toughest conditions and to give the best performance to the expectations of customers. Professional preventive maintenance is crucial to keep such high-performing machines healthy and productive. We, Ethio-Nippon Technical Company, are well positioned to assist and keep your machine is running for a longer time while you are gaining the maximum earning out of it. We have built a service facility where you can bring your machine for inspection, servicing and repair to ensure that it is up for desirable performance and will continue supporting your business. Our workshop is set to continuous improvement with necessary standard and special tools, handling equipment, work method and systems, and above all with trained and skilled manpower. The following are the major services we provide at our workshop:-
- Machine and generator assembly and installation
- Pre-delivery Inspection (PDI)
- Preventive and corrective maintenance
- Overhauling of Engine, transmission, differentials, and hydraulic systems
- Fuel injection pump service
- Diagnose and repair electrical and electronic equipment
- Excavator track maintenance and master pin extraction by press machine.
1. Field Product Support
We care about your investment wherever it is located within Ethiopia. We have a dedicated service team with an equipped mobile workshop to ensure that you are obtaining peace of mind ensuring that your machine remains at optimum performance condition and anticipating any action that needs to be taken to maximize productivity and profitability.
2. Annual Service Contract
For complete peace of mind and total budget predictability, the annual Maintenance agreement we provide is the ultimate solution for your investment. We can set up a service agreement at the time of machine and/or Generator purchase or at any time at your convenience.